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"Memorable Customer Experiences:
Are You Creating Them?"

Panelists include:
  • Amy Latzer
    Chief Operating Officer
    211 LA County

  • JaNae Forshee
    Sr. WFO Practice Manager
Date and Time:
Wednesday, March 26th
2:30 - 3:00 pm Eastern

Today’s customers aren’t mincing words. They’ve spoken, and the message is clear: Customers want it all—and they want it now! Not just real-time responses and problem-solving from brands they trust, but also personalized experiences that are proactive and pre-emptive and anticipate their needs. And they want support that’s available, accessible and responsive when and where they want it. 

Is your contact center creating experiences that will keep customers coming back for more?

Learn how to raise the customer experience bar by joining our webinar.

Past attendees say:
"It was great that I actually have actionable answers to the questions I brought."