Thinking about moving your contact center to the cloud? Learn from the experts at Forrester Research, Ovum & McGee-Smith Analytics.
If you are considering a move to the cloud, you need to know what tough questions to ask potential partners. And, you may need help in building a business case to make a move.
Help is at hand. The Contact Center Analyst Webinar Series brings together leading analysts from Forrester Research, Inc., Ovum, and McGee-Smith Analytics to provide unbiased insight into the most critical issues around moving to the cloud such as:
How do you know when it’s time to move from a premise-based system?
What issues should you consider? What benefits should you expect?
What challenges should you prepare for?
Once you’ve determined that moving to the cloud is the right choice, how do you select a vendor?
The webinar series addresses the key criteria you need to consider when making a move and help you figure out if the cloud is the right choice for your organization.
1 Webinar Series—3 Leading Analysts—3 Contact Center Topics That Matter to Your Business