If you’re spending too much time managing your technology and not enough time on your customers, inContact can give you the power to put your customers first. inContact’s call center solutions have enabled countless other call centers like yours deliver superstar service to their customers by giving them the knowledge and tools they needed to increase the profitability of every touch point and generate the loyalty necessary to grow their business.
“With inContact, we have been able to buy a service instead of buying an asset. Since we don’t have to worry about the technology, we can focus on using both platforms to help provide our customers with superior sales and service.”
Kirk McNesby Technical Operations Activision Customer Support
our eBook where you can read how inContact gave the following four
companies the power to put their customers first. It is full of
solutions to the problems call centers face every day.
»Activision: Met caller demand and added a second call center »Extra Space Storage: Improved customer communications and nearly doubled their footprint »Atlantic Auto: Integrated multiple technologies to enable a better customer experience »AAA Auto Club South: Gained insight into their customers’ experience