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inContact Named '2015 Customer Value Leader' by Frost & Sullivan [Report]

    The 2015 Customer Value Leadership Award was given to inContact for “offering superior products and services that deliver a clear, demonstrable ROI.”

Proven Results Matter

    The Award highlights results achieved by Hoveround, manufacturer of high-quality power chairs:

  • Increased connection rate from 19% to 46% with Personal Connection™
  • Improved call answer rate (within 20 seconds) from 50% to 90%
  • Increased number of calls handled per day by 42%

InContact Customer Spotlight


The efficiencies we’ve gained not only help our company grow, but also help our customers feel like they have the ability to get to the appropriate person in the company to assist them with their needs."

- Jim Kruse, Chief Operating Officer, Hoveround Corporation

Leading 99.99% Uptime

We have the industry's best uptime agreement, which ensures your contact center keeps running, no matter what.

+155,000 agents around the world

Our solutions are implemented by companies and organizations of all sizes, industries, and verticals.

6 Billion Interactions
Per Year

Our software facilitates over six billion customer interactions per year with the speed and flexibility of the cloud.

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Connect with Us


Call us at 1-855-743-4331 to talk to an inContact specialist.

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