Great Customer Experiences Through
A True Omnichannel Experience
Want to know how to empower contact centers to deliver a superior customer experience? And how to increase agent utilization and efficiency by enabling agents to concurrently handle multiple contacts across multiple channels? Join inContact at Enterprise Connect 2017 and we’ll show you how to empower agents to increase customer satisfaction and first-contact resolution with the ability to elevate a single-channel customer interaction to a true omnichannel session – and enter for a chance to win an Amazon Fire TV! Demos will be held at the bottom of every hour.
Booth #: 919
Monday, March 27: 4:00 PM – 7:00 PM
Tuesday, March 28: 11:30 AM – 6:00 PM
Wednesday, March 29: 11:30 AM – 4:00 PM