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inContact Identified as the Customer Satisfaction Leader in DMG Consulting Independent Survey

    Download this 12 page report to learn why DMG Consulting's Customer Satisfaction Survey found inContact to be ranked highest overall for vendor satisfaction in the cloud contact center market.

Customer Satisfaction Matters

    “The most notable results among the individual vendors were achieved by inContact. inContact achieved the top score in 11 of the 12 categories, including a perfect score, 5.0 in 10 areas: current product, implementation, professional services, training, service and support, system upgrades, product innovation, responsiveness to product enhancement requests, pricing, overall vendor satisfaction, and the top score of 4.66 for communication.” - DMG Consulting LLC’s 2015-2016 Cloud-Based Contact Center Infrastructure Market Report, October 2015.

Leading 99.99% Uptime
Agreement

We have the industry's best uptime agreement, which ensures your contact center keeps running, no matter what.

+155,000 agents around the world

Our solutions are implemented by companies and organizations of all sizes, industries, and verticals.

6 Billion Interactions
Per Year

Our software facilitates over six billion customer interactions per year with the speed and flexibility of the cloud.

InContact Customer Spotlight

Hoveround

The efficiencies we’ve gained not only help our company grow, but also help our customers feel like they have the ability to get to the appropriate person in the company to assist them with their needs."

- Jim Kruse, Chief Operating Officer, Hoveround Corporation

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Call us at 1-855-743-4331 to talk to an inContact specialist.

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