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2016 IDC MarketScape Identifies inContact as a Leader of the Cloud Contact Center Market

    Download the IDC MarketScape: Worldwide Hosted and Cloud Contact Center 2016 Vendor Assessment to see how the vendors were evaluated in the following categories:

    • Functionality
    • Delivery
    • Scalability
    • Portfolio of benefits delivered
    • "Among the strengths cited by customers were integration of new offerings that worked well with existing products and inContact's voice/network infrastructure." - IDC

Leading 99.99% Uptime

We have the industry's best uptime agreement, which ensures your contact center keeps running, no matter what.

+175,000 agents around the world

Our solutions are implemented by companies and organizations of all sizes, industries, and verticals.

6 Billion Interactions
Per Year

Our software facilitates over six billion customer interactions per year with the speed and flexibility of the cloud.

InContact Customer Spotlight


The efficiencies we’ve gained not only help our company grow, but also help our customers feel like they have the ability to get to the appropriate person in the company to assist them with their needs."

- Jim Kruse, Chief Operating Officer, Hoveround Corporation

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Call us at 1-844-442-9995 to talk to an inContact specialist.

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