"Among the strengths cited by customers were integration of new offerings that worked well with existing products and inContact's voice/network infrastructure." - IDC
We have the industry's best uptime agreement, which ensures your contact center keeps running, no matter what.
Our solutions are implemented by companies and organizations of all sizes, industries, and verticals.
Our software facilitates over six billion customer interactions per year with the speed and flexibility of the cloud.
The efficiencies we’ve gained not only help our company grow, but also help our customers feel like they have the ability to get to the appropriate person in the company to assist them with their needs."
- Jim Kruse, Chief Operating Officer, Hoveround Corporation