Kickstart Excellent
Customer Experiences
with Your IVR
Sign up below

Ready for an IVR Kickstart?
- Register below for this complimentary workshop -
Wednesday, April 12 | 8:00a - 11:45a

Woodmark Hotel & Still Spa

1200 Carillon Point
Kirkland, WA 98033

Learn how to Kickstart Excellent Customer Experiences with Your IVR by taking a fresh look at how your IVR scripts can improve customer satisfaction.

Register now for our half-day workshop full of interactive activities designed to help you get to the root of your IVR issues. We’ll treat you to breakfast and a morning full of learning and exchanging.

Join industry experts as they look at your IVR challenges and offer tried-and-tested solutions:

Jeremy Folker inContact

Jeremy's primary focus is advocating the impact of the IVR in creating positive customer journeys and agent experiences. He has an accumulated knowledge base stemming from various technical customer service and support roles.

Joe Johnson inContact

With a career based on education and consulting, Joe focuses on B2B training and its importance in improving the customer experience. At inContact, he helps customers fully integrate learning modules that optimize workforce capabilities.

What you will learn

We’ll talk about tips to transform your IVR into a positive. Here's what you can expect:

  • Industry expert advice and best practices for IVR scripts, setup and metrics
  • Easy ways to fix your IVR’s issues quickly and how to optimize its power to deliver self-service
  • Solutions that have an immediate impact on customer satisfaction
  • Networking and sharing with industry peers and experts

Thank you for your interest. Registration for this event is now closed.



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